Most people who use the internet are very familiar with the social media sites. It’s surprising, then, that some businesses still have no social media profile and are missing out on all the extra business this mode of promotion can bring in. Here are some smart ways to use social media to increase the bottom line of any business that wants to excel.
Update your blog with new entries at regular intervals. Readers will keep coming back to see fresh content if they know when you will be posting updates. This is very much like how consumers treat traditional content providers like newspapers and magazines. So, make sure you are consistent to encourage more returning visitors.
If you are going to use Twitter as a business tool, then you need to stay closely connected to your audience. Whenever questions get asked answer them, and express gratitude to anyone that mentions you. Two-way interaction is the key to grooming customers. This also helps your followers connect to you as a person, rather than a representative of a business.
Include a widget for Facebook’s “Like” button on your blog at the top of every page. This will make it easy for people to “like” your content on Facebook. By placing this on your blog it lets your consumers “like” you without even needing to go to your page. By making this easy for people, they are more likely to actually do it.
Decide if a relationship with your customers is what you want. If increasing immediate sales is your main objective, it may be better to stay streamlined on an advertising approach using social media as merely a tool. If you’d like to take it a step further and mutually communicate with your potential buyers, again, a minimal approach is best. Introduce yourself with a simple hello. Your customers will be able to lead you once this happens.
If you’re using social media marketing as a strategy, make sure you answer questions and comment when other users comment. Check your profile a couple of times each day so that you do not miss anything.
Talk to your customers on a regular basis. Put comments on your Facebook and on your blogs if you feel it is a good thing. When you are making comments do not get involved with a personal discussion; contact them only when they are chatting about something that pertains to your business or products.
Gain exposure by promoting your business through games on Facebook. Creating a game around your product or service will be a fun way to introduce it to a large audience. Some games even turn into viral phenomenons and are played by millions of users. If you have the funds to have a professional game designer work on a game for your business, then you can reap the rewards by sharing it on Facebook.
Even if social networks have changed the way we communicate with each other, you should always remain professional. Make your introduction personal, but professional at the same time. Don’t argue with customers, instead remove offensive posts and ignore them. Don’t use your business page to catch up with friends and family. Create another profile for this purpose.
Let people use the social media profiles you have so they will visit your store or buy a product. Tell your customers about your current promotions, or new locations. Allow them access to printable coupons or limited time offers, which are just for your followers. In order to retain customers on Facebook, you must provide relevant, interesting content that customers feel they benefit from.
If you are going into social media marketing, you have to be able to deal with the negativity that can be associated with it. You may see that many people love your company and products, but you must be able to deal with with unhappy customers too. Do not turn your back on it but face it head on and help those customers who are unhappy.
To increase your number of followers on social networks, provide exclusive incentives such as coupons or discounts to those who “like” or follow your page. Your customers will enjoy the sense of exclusivity when they receive these special discounts, and you will likely see your profits swell as you land more sales.
Social Media Profiles
Your website should link up to social media profiles for increased exposure and a better level of visibility. With the right kind of link buttons, visitors to your website can easily share interesting content with friends and family on social media profiles. Always put these share buttons on all of your pages, your visitors can share your content easier.
Promote coupons on your social media accounts that are time-sensitive. What you want to do here is generate that sense of urgency so your followers will be more likely to pay strict attention to promotions on your social media pages; this way they can be up to date on any deals you may be offering. You will see that they will share this with their family and friends as well.
Use your business name to create your Facebook and Twitter accounts. That will make it easier for your customers to find you through a search, allowing you to build a solid follower base. If you grab the name now you’ll ensure that someone else doesn’t get it before you – and you never know what kind of things they might start posting with your name!
Don’t sit back and let competitors take all your prospective customers. Use these suggestions to create an effective plan. You can easily connect with new people and make new contacts when you use social media as part of your marketing strategy.